Gaya APA

Chandra, Gregorius, Tjiptono, Fandy. (2016). Service Quality dan Satisfaction . Yogyakarta: C.V ANDI OFFSET.

Gaya Chicago

Chandra, Gregorius, Tjiptono, Fandy. Service Quality dan Satisfaction. Yogyakarta: C.V ANDI OFFSET, 2016. Text.

Gaya MLA

Chandra, Gregorius, Tjiptono, Fandy. Service Quality dan Satisfaction. Yogyakarta: C.V ANDI OFFSET, 2016. Text.

Gaya Turabian

Chandra, Gregorius, Tjiptono, Fandy. Service Quality dan Satisfaction. Yogyakarta: C.V ANDI OFFSET, 2016. Print.